Privacy Policy
This Privacy Policy explains how Brandplio, Inc. (“Brandplio,” “we,” “us”) collects, uses, and shares information when you use our website, application, and APIs (the “Service”).
Information we collect
- Account information. Name, email, organization, and authentication details when you create an account.
- Content you provide. Website URLs you submit for analysis, brand definitions, personas, prompts, and other inputs you create in the Service.
- Usage data. Log data such as API requests, timestamps, IP address, device and browser information, and feature usage.
- Cookies. We use essential cookies and similar technologies to keep you signed in and to remember preferences such as your theme.
How we use information
- Provide, operate, secure, and improve the Service.
- Analyze websites and content you submit to generate brand context.
- Authenticate requests and enforce rate limits and API-key scoping.
- Communicate with you about your account, support, and updates.
- Detect, prevent, and address abuse, fraud, or technical issues.
AI processing
To generate brand context, we process content you submit using AI models, including third-party model providers acting as our processors. We do not use your content to train third-party foundation models, and we instruct our providers not to do so.
How we share information
We do not sell your personal information. We share it only with:
- Service providers (subprocessors) who host our infrastructure and provide AI, database, and analytics services, under contractual confidentiality and security obligations.
- Legal and safety recipients, where required by law or to protect our rights, users, or the public.
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
Data retention
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated content as described below.
Security
We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit and hashing of API keys at rest. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
International transfers
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for such transfers.
Children
The Service is not directed to children under 16, and we do not knowingly collect personal information from them.
Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you.
Contact us
Questions about this Policy or your information? Email us at privacy@brandplio.com.